Privacy notice

This website is operated by Dollar International Ltd, trading as Georgia Dollar Coaching. The company is the data controller for the information described here, which means it decides how and why that information is used. I am Georgia Dollar and I do the coaching.

I am registered with the Information Commissioner’s Office as a data controller.

You can reach me at georgia@georgiadollar.com.

Reading these pages collects very little. There is no analytics software on this site, no advertising or tracking pixels and the site itself sets no cookies. The fonts are served from this website rather than from a third party, so simply reading a page does not report your visit to anyone else. The forms I send to clients are the one part of the site that does collect information. They are covered further down.

The site is hosted by Vercel, which keeps standard server logs including IP addresses, for security and to keep the site running. That is a normal part of hosting any website.

The chat window in the corner of the site is provided by a third party called Nineteen58. Their servers are located in the United States. Anything you type into it is sent to and processed by them, not stored on this website.

Please don’t use the chat to share anything sensitive — health details, information about your child, or anything you would not want handled outside a private conversation. Use the discovery call or email for that.

Booking and payment are handled by Paperbell. When you click through to book, you are on their system and their privacy terms apply to what you enter there. I receive your booking details so that I can deliver the coaching. I never see or store your card details.

I keep notes so that I can coach you properly: what we agreed, what we are working on and what happened between sessions. I use a transcription tool to help take those notes. I don’t keep recordings of sessions.

What you tell me is confidential. I will not pass it on except in three situations, which are also set out in the coaching agreement you sign:

• where the law or a court order requires disclosure
• where I have a reasonable belief of serious risk of harm to you or to someone else
• where illegal activity is disclosed that I am obliged to report

Wherever possible I will talk to you before sharing anything, unless doing so would put someone at risk. Coaching is not a legally privileged relationship in the way that legal or medical ones are and I would rather you knew that from the start.

Like most coaches I discuss my practice in supervision and mentoring, which is a normal part of working to professional standards. Those conversations are fully anonymised: no personally identifiable information is shared.

Before we start, and sometimes during our work, I will send you a link to a short form — questions about how you work, what you find hard and what you would like to be different.

Each link is private to one person. It is not listed anywhere, it is not indexed by search engines and it stops working after a set period.

What the forms ask for is deliberately minimal: your first name, the date you filled the form in, your school year or your job and your answers. They do not ask for your surname, your date of birth, your address, your email or any other contact detail. I don’t need them, so I don’t collect them.

Your answers save as you type, so you can stop and come back to a form later. That does mean I may see a form you started and didn’t finish. Nothing is stored in your own browser, which matters if you are filling it in on a device you share with someone else.

Answers are held in my own database, provided by Supabase and located in Ireland, within the European Economic Area. I am the only person who can read them. They are not sent to any other service and they are never used to advertise anything to you.

Where a form is for someone under 18, the link goes to a parent or guardian, who is therefore able to open it. Every form says so at the top, before the first question, so that a young person knows who will see their answers before they write them.

Where I work with someone under 18, a parent or guardian signs the coaching agreement and I handle their information with the same care and the same limits described above. I don’t relay the content of sessions to parents as a matter of routine, because a young person who believes everything goes straight home will not say much worth hearing.

For coaching clients, the lawful basis is the contract between us — I cannot coach you without keeping a record of the work. Where the information concerns health or a diagnosis, I rely on your explicit consent, which you can withdraw at any time.

For website security and hosting logs, the basis is legitimate interests: keeping the site available and protected.

I keep coaching records, including anything you send me through a form, for seven years after our work together ends, in line with my professional and insurance obligations. After that they are deleted. You can ask me to delete a form answer sooner than that at any time.

Enquiries that don’t turn into coaching are deleted once it is clear we won’t be working together.

Under UK GDPR you have the right to:

• ask what information I hold about you and get a copy
• have anything inaccurate corrected
• ask me to delete it
• ask me to restrict or stop using it
• object to how it is being used
• withdraw consent where consent is the basis

Email me and I will respond within one month. If you are unhappy with how I have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

If this notice changes, the date at the top will change with it. This notice is governed by the laws of England and Wales.